Website Maintenance Plans and Pricing

Our website maintenance services include two customizable plans:

What Do Website Maintenance Services Include?

Whether you're partnering with Uptle for blog posts, product descriptions, online guides, or long-form content, we tailor your strategy and deliverables to your business — it's how we've driven more than ฿1.5 billion in revenue for our clients.

Whether you're partnering with Uptle for blog posts, product descriptions, online guides, or long-form content, we tailor your strategy and deliverables to your business — it's how we've driven more than ฿1.5 billion in revenue for our clients.

• Regular updates
• Technical support
• WordPress maintenance
• Guaranteed turnaround time

Our team of developers performs regular updates during business hours, keeping your website functional and secure for users. Whether you need new images added, page content adjusted, or links modified, our website maintenance services have you covered.

Here’s a quick summary of the updates included in our packages:

• Text: Additions or deletions.
• Photos: Additions, deletions, and basic retouching.
• Pages: Additions or deletions using existing page design.
• Navigation: Basic changes (add, move, or delete an item in the navigation).
• File downloads: Additions or deletions of PDFs and other documents.
• Videos: Insertion or deletion of pre-edited videos.
• Links: Additions or deletions.
• Color and background images: Changes or replacements.

Have questions about regular updates? Contact us online for more details.

This is a sample of the services included in our website maintenance plans and is not an exhaustive list.

Our website maintenance plans include access to top-tier technical support. With our development team’s expertise, your business can overcome a variety of challenges, such as setting up email systems.

Additionally, you can submit consulting requests as part of your website maintenance services. Whether you're considering a new contact form or adding a page to your navigation, our team can provide valuable insights.

Many businesses rely on WordPress as their CMS, which is why our maintenance plans include WordPress support. Our team handles upgrades and security patches for your WordPress site as part of your package.

Note that only our “Progressive” and “Enterprise & Ecommerce” packages include WordPress maintenance. The “Up & Coming” package does not include these vital quarterly updates.

Understanding the critical role of your website, our maintenance services offer guaranteed turnaround times. These vary by package, such as “Progressive” or “Up & Coming,” and by service plan, whether monthly or hourly.

Our website maintenance services include promised turnaround times.

For instance, “Progressive” plans feature a maximum turnaround time of three business days. In contrast, “Up & Coming” plans have a five-business-day turnaround. Our hourly support plans include a full one-month refund if issues aren’t resolved within 24 hours.

What Regular Updates Are Included in Website Maintenance Services?

When considering website maintenance services, companies often ask, “What do regular updates entail?” It’s a vital question, and the answer can differ among service providers, making it crucial to inquire.

When considering website maintenance services, companies often ask, “What do regular updates entail?” It’s a vital question, and the answer can differ among service providers, making it crucial to inquire.

• Overall site improvements
• Product or service updates
• Online promotions
• Interactive feature maintenance

Your website's best performance feedback comes from its visitors, including customers, staff, and leads. Their questions, comments, and suggestions provide invaluable insights to enhance your site. Routine maintenance allows you to use this feedback to improve your site's performance.

As your business grows, your products, services, and prices will inevitably change. This makes it essential to have a consistent schedule and process for updating outdated products, adjusting service prices, and more.

Website maintenance ensures that your site stays current, providing the latest information to your users. This proactive approach enhances your business by delivering the most up-to-date products, services, and pricing, streamlining the user experience.

Regular updates provide shoppers with the latest product and service information.

If you're an ecommerce business, keeping your website updated with the latest sales, promotions, and special offers is essential. Even if you operate offline, you can use online promotions to drive users to contact your team, visit your location, or schedule appointments.

Offering special promotions, discounts, and more helps keep your business competitive. Regular updates enable you to capitalize on these initiatives, boosting your sales with attractive offers for shoppers.

With constantly evolving technology, a website can start to look outdated if its interactive elements are neglected. If these features aren’t functioning correctly across all browsers and devices, you risk losing current and potential customers, as well as damaging your online reputation.

Outdated interactive features cause shoppers to leave your site, which stops you from earning additional clients and revenue.

Problems with your website’s interactive features can also increase your bounce rate, the percentage of visitors who leave your site without exploring further. This often indicates that your site isn’t meeting user expectations.

Website maintenance fine-tunes these features to ensure they work properly. Even if they become outdated, maintenance services can alert your team to the need for upgrades or replacements.

Keeping all your website's features operational is key to successfully marketing your products and services.

What Don’t Website Maintenance Services Include?

If you're new to website maintenance services or switching providers, it's important to know what's included in your package. This ensures your business selects the right plan and has the support it needs.

Here are some examples of what’s typically not included in website maintenance services:

• Navigation redesign
• Media creation
• Media edits
• Content writing
• New site functionality
• Site redesigns
• Interactive features
• SEO

If you're looking to do more than add or remove a page from your navigation, you may need web redesign services. With our redesign services, your business can enjoy a completely new navigation bar that provides a fast, seamless user experience, resulting in more satisfied visitors.

As a full-service digital marketing agency, our team can create videos, shoot photos, and more for your business. However, these services are not included in our website maintenance packages because they focus on creation rather than maintenance.

Our website maintenance services include basic image retouching. If your business requires more extensive editing or manipulation, whether for images, video, or audio, an additional fee will apply.

While our developers can add or remove content provided by your team, we don't create, write, or publish new content as part of our maintenance services. However, our skilled copywriting team is available if you wish to take advantage of our content creation services.

Our maintenance plans ensure your website's existing functionality, but they don't include the development or implementation of new features. Our web design and redesign services can help you advance any site functionality projects.

If you're looking to redesign your entire site or a section of it, you'll need to invest in redesign services. It's rare for maintenance plans to include redesigns due to the time and resources required for the process.

You can add various interactive or animated features to your site, like calculators or surveys. However, implementing these features requires significant development time, so they usually require a separate investment.

Search engine optimization (SEO) enhances your website's visibility in search results, attracting valuable traffic that can lead to new business opportunities. However, it requires a separate strategy and dedicated team.

SEO can drive more valuable traffic to your site, which can lead to valuable sales.

If you're interested in adding any of the above features to your website, we can help. Talk to your project manager or strategist to discuss your needs, and we'll provide a custom quote.

This is a sample of services not included in our website maintenance plans and is not a comprehensive list.

Why Invest in Website Maintenance Services?

Many companies delay investing in website maintenance services, but your website can have a significant impact on your business, even if you operate offline. That's why maintaining your site is so important across all industries.

Here are three compelling reasons to consider website maintenance plans:

Businesses often underestimate the impact of their website's usability. Did you know that nearly 90 percent of users will shop with a competitor after visiting a site with poor user experience (UX)?

Routine maintenance ensures your site offers the best UX possible. It also helps identify opportunities to improve UX, especially for older sites. Even investing in a redesign of certain elements can deliver a strong return on investment (ROI).

On average, UX improvements offer a return of ฿100 for every ฿1 invested.

This kind of ROI is substantial and can greatly benefit your business. For ecommerce stores, for instance, improving UX can make the purchasing process smoother, leading to more sales and revenue.

Regardless of whether you're an ecommerce or brick-and-mortar business, keeping your website secure is essential. A security breach can cause severe damage to your brand and business, whether it's by stealing customer data or posting harmful content on your site.

Investing in website maintenance services helps protect your business and clients by taking a proactive approach to security. It also reduces the risk of cyberattacks, which can lead to data breaches and even lawsuits.

Routine site maintenance decreases the risk of a cyberattack.

The functionality of your website is closely tied to its usability. A broken feature, such as a non-working navigation link, can severely affect user experience. That’s why some businesses opt for after-hours website maintenance services.

Even with monthly or hourly maintenance plans, you can enhance your site's functionality. For example, if a feature stops working, regular maintenance can minimize downtime, protecting the user experience.

Routine maintenance also helps spot functionality issues that may have been missed.

For instance, you may have a product quiz on your website to help users find the right product, but it's rarely checked. A maintenance session might reveal and fix issues, allowing users to get accurate product recommendations again, which directly impacts your sales.

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Why Choose Uptle for Website Maintenance Plans?

With a 91 percent client retention rate, Uptle is a trusted choice for website maintenance. Our decades of experience, tailored strategies, and unwavering commitment to our clients make us stand out in the industry.

Here’s why businesses prefer Uptle:

• Dedicated team
• Online support system
• Flexible maintenance plan options
• Diverse expertise
• Full-service agency

Uptle's team of full-time designers and developers focuses exclusively on website maintenance. Using the latest coding techniques, our team keeps your site fresh, strengthens your brand, and ensures peak performance.

Clients appreciate our online customer support system, which makes managing website maintenance requests easy. Just send an email, and your request is automatically added to a developer's or designer's to-do list.

With our online system, you can log in anytime to check the status of your request, set priority levels, and make edits. Website maintenance has never been more convenient!

We recognize that every site has different needs.

That's why we offer three distinct website maintenance services, each with multiple plan tiers. Unlike other companies, we customize each package to fit your business's unique requirements.

Our full-time team of developers and designers brings a wide range of skills to your business, including web marketing. Their diverse expertise offers valuable insights and opportunities to enhance your online presence.

As a full-service digital marketing agency, Uptle offers everything your business needs to succeed online. From SEO to 30-day web design, we provide the talent, tools, and resources to help you achieve your goals, all in one place.

Get the Best Website Maintenance Services for Your Business

Looking for a reliable website maintenance company with a proven track record of client satisfaction? Choose Uptle. Our client recommendation score is 488 percent higher than the industry average, and we have a 91 percent client retention rate.

Call us at +6683-090-8125 or contact us online to learn more about our website maintenance services!